Answers to Frequently Asked Questions
Click on a specific topic below to read floral consumers questions and answers:
Ordering
Advice (back
to top)
| I don't know anything about flowers. Where can I get information? Who can I ask? | |
| You probably know more about
flowers than you really think! They have become an integral part of our
modern culture and play a role in most major life experiences and social
settings. However, professional florists are the real experts when it comes
to fine tuning your knowledge of flowers... whether it is flower care or
varieties you are interested in. Florists can also suggest styles of designs
that are suitable for the occasion. Building a relationship with your local
florist is a great way to get all of the latest information. |
|
| How do I go about finding a florist in my area? | |
| Word of mouth is often the best resource when looking for
a florists. Keep an eye on the flowers at weddings, parties or arrangements
delivered to friends or co-workers. If you like the style, inquire as to
which florist did them. If you use a telephone book to find a florist, look
for one with a local address. If you choose a national service with a toll-free
number, pick an established organization with a strong reputation for providing
great service. |
|
| What qualities should I look for when choosing a florist? | |
| Every floral shop has its own personality. Look for the qualities
that best fit your needs, such as: creative flair, outstanding service,
personal attention, helpful suggestions, selection and variety, top quality
product and good value. |
|
| Will a florist take my order over the phone if I have never ordered there before? | |
| Yes, full service florists
will take phone orders if you have a major credit card. Some florists will
establish an in-house account after you have made an initial order. |
|
| Will a florist send me a bill? | |
| Many florists offer direct
billing options for their regular customers. Ask your florist about this
service and what their requirements are for establishing an in-house account.
If they do not provide a direct billing service, they will take major credit
cards. |
| How do I know what to order? | |
|
What to order can be a real
challenge for many because the selection has become so vast. Flower shops
are a treasure trove of arrangement styles, new flower and plant varieties
and gift items. If you want to make the most of your floral gift selection,
following are a few tips to help your florist create a truly personalized
gift:
Florists are experts at the
art of expression and they can help you look great by creating a highly
personalized gift for any occasion... or "just because." |
|
| What kinds of information do I need before I call the florist? | |
| If you are having the flowers
delivered, have the recipient's full name, address and telephone number
ready. Any special information such as a work number or times they will
be at home are also helpful. Determine your budget before the call and have
your payment information ready. Be sure to write out what message you would
like to include on the enclosure card. (Or the florist can offer suggestions.) |
|
| Can a florist make a special design for me? | |
| Yes, this is their specialty.
Communicate what you have in mind or ask for creative suggestions. Nothing
can be more personal than the gift of flowers. |
|
| I never know what to write on the enclosure card... any ideas? | |
| Flowers have a language all
their own but most people prefer to include a brief message. Some suggestions
might be to look at poetry or a book of quotes for an idea. Ask the florist
what might be appropriate. They have seen thousands of cards and probably
have a few ideas to suit your particular occasion. Check out the "creative
card messages" section for more ideas. |
|
| If I want to send flowers to another town, what is the best way? How can I find a florist there? | |
| Most florist shops are members
of national wire services or know florists in other towns. Your flower order
can be taken by your local florist who will contact a florist for you in
another town and place your order. |
| If I send flowers to another town, how do I know what I will get? | |
| Most flower shops have books
containing traditional designs to select from. If you have something specific
in mind, be sure to communicate with your florist and allow ample time to
order any special types of flowers or plants. Another tip is to take a photo
of a flower arrangement you like to your florist so they can make reference
to it while ordering. |
|
| Do certain flowers mean certain things? What if I send the "wrong thing"? | |
| Today, there are no rules.
You can't really send the "wrong thing" with a little thought
and help from your florist. It's important to take the occasion into consideration,
the age and gender of the recipient, and floral preferences if you are aware
of any. Sharing some details about the personality of the receiver will
help the florist to customize your arrangement and ensure the recipient's
delight. |
|
| What do the colors of roses mean? Is red always for passion? | |
| In Victorian times flowers
had assigned meanings but even then there was much discrepancy. Men would
commission their florist to create a bouquet and therefore a "special
message" which he would send to his beloved. It was up to his lady
friend to decipher or "de-code" the meaning. Today there are so
many flowers and colors that this tradition no longer applies. It is true
that red roses are traditionally associated with romantic love but this
is not the rule. Flowers today have a much broader vocabulary and a favorite
color or flower can express just the right sentiment. |
|
| Is it cheaper to order flowers in season? How do I know what is in season? | |
| Simply ask your florist what
is in season and the best value at the moment. Flowers are coming into flower
shops from every corner of the world and something is in season somewhere
almost all the time! Seasonal varieties can be less expensive when in great
abundance. For example: roses are a super value in summer because it is
their peak growing season. |
|
| If my girlfriend loves a certain flower and I want to get it for her birthday, can I special order it? |
| Certainly. Be sure you know
the name of the flower along with the color if that is important and call
your florist one to two weeks in advance if possible. In some cases they
may have to special order the flowers. The sooner your florist can order
it, the better your chances are of having it in time for the special day. |
|
| Where do flowers come from? | |
| The abundant varieties you
see in flower shops today come from domestic markets in the United States
and growers all over the world... Europe, Australia, Africa, South America
and more. There are more flowers available now than ever before and modern
shipping technology allows product to be fresh from the field to the marketplace
in a matter of hours. |
Flower
Care (back
to top)
| What is the best way to take care of a flower arrangement? | |
|
It depends on how they are packaged:
For all types of arrangements:
Keep flowers off of televisions, appliances and heating/cooling units.
Keep them away from hot or cold drafts, such as vents, and out of direct
sun. |
|
| What is wrong with the water in a vase when it turns yellow and cloudy? | |
| This is a natural sign that
bacteria is growing in the water. However, bacteria can clog stems and shorten
the vase life of the flowers, so keep the water clear at all times to ensure
longevity of your blooms. If your water starts to turn cloudy, immediately
empty the vase and add fresh water, preferably mixed with floral food provided
by your florist. If possible, re-cut the stems and replace them in the vase
of fresh water. |
|
| Since flowers like sunshine, should I put my arrangement in the sun when I get it? | |
| No. Growing flowers like sunshine
because they require it for maturation. But cut flowers will fade much faster
if exposed to heat and direct sunlight. To keep flowers fresh longer, keep
them in a location away from sun and drafts. |
|
| Can I revive a wilted rose? | |
| Sometimes. If a rose wilts prematurely, remove it from the arrangement and try this easy tip to perk it up: Fill a sink with warm water. Lay the rose horizontally in the water bath and cut the stem (about 1") under the warm water. Leave the rose in the bath for about two hours and let the water cool. This can work wonders in many instances but if the rose is already past its vase life it will not revive. |
Sympathy
Etiquette (back
to top)
| When I am ordering flowers for a funeral, how do I know what is appropriate? | |
| Sympathy tributes vary in
every region of our country so it is best to ask your florist what they
recommend. Sometimes they have knowledge of what the family has ordered
or of other tributes being sent, and can create something for you that will
be a nice complement to the other flowers. If a funeral home or cemetery
has certain restrictions, the florist will be familiar with them as well
and be able to guide you. Additionally, if a family has any special requests,
the local florists are usually notified and can inform you. |
|
| I have seen a lot of different styles of floral arrangements at funeral services lately. What is best? How do I order a "special" design? | |
| It is a big trend now to have
highly personalized sympathy tributes that depict an aspect of a person's
essence. If he was a man who loved the outdoors, perhaps a tribute incorporating
branches and natural materials would be ideal. If she was an avid gardener,
a tribute with a collection of garden flowers may be a perfect choice. Be
prepared to give the florist a few hints about the person you want to memorialize.
If you prefer to send a design that is more a reflection of your style,
then communicate that. If you are in a flower shop, you can look at photos
of traditional sympathy styles. Communication is the key to ordering a sympathy
design that will be a true reflection of what you want to express. |
|
| Is it okay to send flowers to the family's home? If so, how long after? | |
| Absolutely. This is a wonderful
way to express your sympathy and is a common trend. Some people choose to
send flowers to the home immediately while others prefer to wait a week
or longer. There are no rules. In the weeks after the service, this gesture
can be a very comforting reminder during the grieving process that friends
haven't forgotten. |
| Is it still appropriate to send flowers if the death notice mentions a charitable donation? | |
| Yes. Because flowers help
say what is often difficult to express, they are always appropriate and
in good taste. Flowers also play a functional role, adding warmth to the
service and providing the visible emotional support that the family needs
during this time. |
|
| If I want to send roses or flowers in a glass vase to the funeral home, is this acceptable? | |
| From an etiquette standpoint
this is absolutely acceptable, however some funeral homes have rules about
certain types of arrangements. Your florist will be familiar with what each
funeral home allows. |
|
| If several of us want to go in together for funeral flowers, how do we sign our names so the family knows how to thank us? | |
| When groups go in together
on flowers, the arrangements can be very special and make a larger showing.
There should be room on the floral enclosure card for several names, but
if there are more it is best to sign as a group, such as "The Girls
in Accounting" or "The Smith Family." Include a contact name
and address on the card so the family knows who to thank. |
|
| Where did the tradition of sending funeral flowers come from anyway? | |
| Flowers have always played
an important role in burial traditions because of their soothing qualities.
In ancient cultures, floral and herb essences were used to anoint the bodies
of the deceased and aromatic flowers and greens were displayed. |
| Is it appropriate to send a plant to the funeral home? If so, will they send it over to the family after the service? | |
| Yes, it is appropriate to
send a green or flowering plant. Some funeral homes will deliver plants
or flowers to the home if specified. In some cases, the florist may make
arrangements to pick up the plant after the services and deliver it to the
family. Otherwise, the funeral director will simply notify the family that
they may take the plants with them after the service. Check with your florist
to see what is customary for your area. |
|
| If I want to place a tribute in or on the casket, what should I do? | |
| This tradition is usually
reserved for family members or special loved ones. Ask the family first
before ordering anything for the casket such as a pillow or heart. Your
florist can offer suggestions for other special tributes. |
|
| What is appropriate to send for a cremation? | |
| A tastefully designed floral
tribute adds beauty to any type of memorial service. It is common for the
family to have a piece designed for display with the urn. Because cremation
is increasingly common in some areas, many florists will have specific suggestions.
|
*Click here for more information on sympathy ettiquette.
Wedding
Flowers (back to top)
| When ordering wedding flowers, how far in advance should I contact the florist? | |
| Wedding flowers are one of
the most important aspects of your special day. They set the mood and tone
for the event and will be remembered long after. Many florists can accept
only a set number of weddings on a given day, so it is important to contact
your florist well in advance to begin preliminary planning. A good rule
of thumb is to contact your florist at least three months in advance for
most weddings. However, if it is an elaborate event, during peak wedding
season, or falls on a holiday, then six months to a year is not too soon.
This will allow the florist to begin looking for any props or specialty
items you might need. Wedding flowers can be highly specific and colors
often have to be very precise, so florists need advance notice to place
flower orders and perhaps import flowers for you. |
|
| Will a florist work within my budget? | |
| Yes. Be honest about your
budget on the initial consultation so the florist understands what to recommend.
By taking your budget into consideration from the very beginning of the
planning process, the florist can give you the best advise on how to place
the flowers for maximum effect and what types of flowers will be the best
value to achieve your desired look. |
|
| Is it okay to visit several florists to get estimates? | |
| Sure, but tell the florist
that you are gathering estimates rather than making an appointment for a
consultation. Be prepared with a detailed list of your floral needs. The
florist will be able to give a rough estimate without a lengthy meeting.
If you are gathering ideas and then comparisons, it is best to inform the
florist of your intentions. Floral designers are trained and highly skilled
floral artists. Their ideas have value. You may be asked to pay a consultation
fee if you want to discuss a florist's actual ideas for your wedding. In
most cases, the fee will be applied to the flowers once the order is placed. |
|
| What should I bring to the flower shop when I have my wedding consultation? | |
| The more information you can
provide the better your florist will be prepared to offer creative suggestions.
They want to create a spectacular and memorable event for you. Anything
you can bring will be beneficial, such as clipping magazine photos or having
other pictures that depict what you have in mind. It is good to bring a
photo of your dress and a sample of the fabric or lace if you have it, as
well as swatches and a photo of the bridesmaids' dresses. Also think about
what "style" of wedding you want such as "Romantic",
"Sophisticated", "Country", "Casual", "Gardeny",
"Regal"... any term that can describe a central theme to build
your dream day around. If you are not sure, your florist can offer suggestions
based on your wedding plans so far. |
|
| What can a florist do to help me stretch my ceremony and reception budget? | |
| Besides suggesting specific
types of flowers that will work within your budget, a professional florist
can offer helpful suggestions as to what flowers might be used at both the
ceremony and reception. Florists are experts at finding creative ways to
display flowers used at the ceremony in a different fashion at the reception.
For example: bridesmaids' bouquets become table decorations; the bride's
bouquet becomes the head table arrangement; the pew markers become festive
bows on cars or doors; altar designs flank the buffet or cake table, etc.
Florists are overflowing with creative ways to make use of your budget and
flowers wisely. |
|
| I want a wedding coordinator who will handle every detail. Can a florist work with one? | |
| Of course. In fact, many florists
are wedding coordinators themselves. Ask your florist about the level of
service they can provide. You may be surprised to find your wedding coordinator
and florist in one. |
*Click here for creative
floral ideas for weddings.
Party
Flowers (back
to top)
| When I am throwing a party, where do I start with planning the flowers? | |
| Deciding on a theme is a good
starting point. Determine how many guests you plan to have and how, or if,
they will be seated. Look at your space and decide where you think flowers
could be displayed for maximum impact. Set a budget and communicate your
ideas to your florist and ask for suggestions on flower varieties and styles
of arrangements. Work together on the mood you want to create. Clip pictures
from magazines for ideas. Another possibility is to ask your florist to
come and look at where you plan to have your party and get them involved
from the very beginning. They can give expert advice and creative ideas
on how to make the most of your budget and your decorations. Guests will
remember flowers and the mood they created long after your party is over.
Click Here for more party
planning tips. |
|
| Can I decorate for a party on a budget? | |
| Absolutely. Florists can make
suggestions to maximize your budget. Let them offer suggestions about where
your floral dollars can make the most impact. Ask about seasonal flowers
that might be in abundance and available at a good price such as roses in
the summer. Find out if they have props or linens to rent rather than buying
them. |
|
| If I am organizing party flower decorations the day before a party, are there certain tips that will help them to last longer? Are some flowers better choices? | |
| Many people decorate the day before to avoid last minute rushes and to give attention to details that may be overlooked in a hurry. If you place flowers the day before, be sure to water every arrangement to the top of the container once it's set. It also helps to mist the flowers with a spray bottle and to cover very loosely with a single layer of a thin plastic bag (i.e. dry cleaner bag). Ask your florist if any of the flowers need special care. Never place flowers in the sun or a hot place the day before your party. |
Holiday
Flowers
(back to top)
| How long before a holiday should I order flowers to be delivered? | |
| Because flowers are a personal
and preferred gift at many holidays, florists can be very busy during the
actual holiday time and inventory on certain flowers and plants may be in
short supply. Florists may have a cut off time for accepting orders for
delivery to ensure that all orders will be delivered in a timely manner.
To get the level of service and product you desire, contact the florist
one to two weeks before the holiday, if possible. |
|
| Can a florist guarantee delivery at a holiday? | |
| Yes, if the order is placed
in a timely manner. Most florists cannot guarantee an actual time for the
delivery at a busy holiday but may be able to give an estimated time. The
key is to order early and to have all the delivery information (recipient
name, address, phone number) correct to avoid any delays. |
|
| Why are flowers more expensive at holidays? | |
| It is a simple issue of supply
and demand. Everyone seems to want flowers at certain holiday times. This
can create a demand for specific types of flowers such as red roses at Valentine's
Day. More than 100 million roses are typically sold during Valentine's Day...
one day in the middle of winter. Growers work very hard after a Christmas
cutting to produce a crop for Valentine's Day. Many blooms must be sacrificed
for one long stem rose, extra labor must be hired at every production level,
higher heating costs, and additional transportation and delivery all factor
into the proportionate cost of flowers at Valentine's Day. |
|
| Are poinsettias poisonous? | |
| No. It is a long-standing myth that poinsettias are poisonous which has been disproved by research time and time again. The National Capital Poison Center located in Washington, DC lists the poinsettia as a non-poisonous plant. Research conducted at The Ohio State University proved that all parts of the poinsettia are non-toxic to both humans and pets. In addition, a study released by Children's Hospital of Pittsburgh and Carnegie Melon University found that out of nearly 23,000 poinsettia exposures reported to poison control centers nationwide, there was essentially no toxicity of significance of any kind. Of course, as with any non-food product, ingesting the plant may cause stomach discomfort. |
Prom
Flowers
(back to top)
| When I am ordering flowers for the prom, how far in advance should I order? | |
| It is important to remember
that prom season is also a peak wedding season and many times also falls
during Mother's Day. Therefore, popular flowers such as sweetheart roses,
white roses, and certain orchids used to create decorative body flowers
are in high demand. Ordering at least two weeks in advance so that your
florist can order the necessary quantities to fill the demand will ensure
you get what you really want. |
|
| Should my date's boutonniere match my corsage? | |
| This is certainly becoming
a popular trend but is not necessary. |
|
| Will my florist make something special just for me? Can I choose a ribbon? | |
| Certainly. Florists have fun
at prom time delighting their young customers. They know how important prom
flowers are to each individual and are happy to work with you to make a
special corsage. Florists are experts at customization. Show your dress
or a swatch of the fabric to the florist and ask them to select an appropriate
ribbon, or ask to see what they have and choose one yourself. Ask them to
attach a piece of it to your order. |
|
| What is the hottest corsage for proms at the moment? | |
| Two popular styles are wrist
corsages and small hand-held nosegays. Popular flowers are mini (or sweetheart)
roses, standard roses, dendrobium orchids, alstroemeria lilies and other
small flowers like cornflowers and freesia. |
| How do I let my date know what type of flowers I really want? | |
| If you have your heart set
on a certain corsage style or type of flower, then there is nothing wrong
with letting your date know what you would like. You might suggest that
you go to the florist shop together and order his boutonniere to match your
corsage. You could also show him a few photos of flowers and ask what he
would like for his boutonniere. Be sure you have a photo of what you want
too. |
|
| My dress is strapless, what would be my best corsage choice? | |
| Either a wrist corsage or
a hand-held nosegay. Corsages pinned to an evening bag are also a great
choice as well as flowers for the hair or neck. Talk to your florist about
the options and ask to see photos of what these styles look like. |
|
| My budget is limited. Are there less expensive flowers that won't make me look "cheap"? | |
| Ask your florist for some
ideas and tell them what your budget is. Many times an inexpensive flower
made into a lovely style of corsage can be just as beautiful as a more expensive
bloom. Alstroemeria lilies are a good choice, as are mini carnations. But
your florist will know what is the best value they can offer. |
|
| How can I dry a corsage? | |
| This depends on the flower.
There are a number of drying methods. Some establishments can freeze-dry
your corsage but this can be an expensive process. Simple methods include
silica pellets and powders or gel. Ask your florist for recommendations
about your type of flower or ask at the craft store where drying products
are sold. |
Get
Well Flowers (back to top)
| If I am ordering flowers for a hospital what do I need to know? | |
| When you call your florist,
have ready the name of the hospital, the patient's name, room number (if
possible), and when you want the flowers delivered. It is also good to know
what the hospital's policy might be regarding flowers. For instance, most
urgent care and intensive care units do not allow flowers. Sometimes the
rooms have certain display areas for flowers that are a specified size.
Your florist will know about the hospitals in your area. |
|
| Is it okay to wait and send get-well flowers once someone returns home from the hospital? | |
| Absolutely. Today's high health
care costs and advances in outpatient surgery techniques often mean shorter
hospital stays and more Americans recovering from illness and injury at
home. While patients can look forward to home's familiar, comfortable environment
to help ease pain and speed recovery, recovering at home can be lonely.
Flowers are a great way to let someone know you're thinking of them, even
if you can't visit them in person. |
|
| Do people have to have been in the hospital to get flowers? What if they are sick in bed or just feeling blue? | |
| Flowers are a heartwarming
and appreciated gesture any time, not just for hospital stays or serious
illness. Flowers are a simple, sincere and unobtrusive way to lift spirits,
bring a smile to a tired face, or brighten up a room of someone who is under
the weather. In fact, they might be just the trick to cheer someone up. |
|
| I heard that flowers are good for your health. Is that true? | |
| Everyone has heard the old saying "Stop and smell the roses." Yes, ask anyone who looks at, smells, sends or receives a flower if it feels good and you will get a resounding, "yes." Dr. Andrew Weil, a noted health expert and author of 8 Weeks to Optimum Health, says flowers are important to our sense of well being and many health care experts are noting the holistic quality of flowers. Flower essences in the practice of aromatherapy are also prominent. |
Sending
Flowers to a Man (back to top)
| If I want to send flowers to a man, are there any rules? | |
|
Well, not necessarily rules but a few things to keep in mind:
Tell your florist that you
want flowers for a man and ask for specific suggestions. If he has a hobby,
perhaps you could highlight that. For example, if he is a golfer, tuck
in a box of golf balls. If he is into cars, add an auto magazine or two.
|
|
| Won't a man be embarrassed if I send flowers to him? | |
| Men love to get flowers for
the same reason they send them...to be recognized. Everyone likes to feel
special. Be sensitive, though -- avoid sending traditionally "feminine"
or pastel designs. If you are unsure about his reaction, test the waters
with a potted plant or dish garden first. |
|
| Do men really like flowers? |
| Sometimes women are surprised
to find out that men love flowers too but florists have known this for years!
Men have sent flowers as a gift of choice for decades. Turn about is fair
play. Many men today buy flowers not only as a gift but for their own homes
and offices. It is not uncommon to see a bunch of lilies or tulips on a
man's desk or in the foyer of his home. |
|
| What colors are good for a man? | |
| Men respond to bright, vivid
colors such as orange, red, purple, bright yellow and gold. |
|
| Are there styles that are more appropriate for a guy? | |
| Flower arrangements that are
contemporary, linear styles or natural styles are best. Other favorites
might include green or flowering plants. Your florist can offer creative
suggestions for flowers that are sure to please. |
|
| When is a good occasion to send flowers to a man for the first time? What about later? | |
| A good indicator of when it might be appropriate to send flowers would be to consider his favorite occasions for sending them. Does he send flowers for birthdays, or perhaps as a thank you? Then surprise him with flowers on his birthday. Other good times might be to celebrate a success at work. A party or barbecue would be a great time to bring a casual table centerpiece or loose flowers as a host gift. And just as women love receiving flowers for no reason at all, it would surely catch his attention too. |
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